Privacy Policy

1. Introduction

ActiveNutriStep ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and process your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Data Controller

ActiveNutriStep
Fortschrittstraße 19
80336 München, Germany
Email: [email protected]
Phone: +49 89 6543 2109

3. Information We Collect

We collect information only when you voluntarily provide it through our contact form:

  • Email Address: Required for contact form submission
  • Message Content: Text you provide in inquiry messages

We do not collect information through analytics, tracking pixels, or other automated means.

4. Legal Basis for Processing

We process your personal data based on:

  • Legitimate Interest: Responding to informational inquiries you submit
  • Consent: You explicitly consent by submitting the contact form

5. Purpose of Data Processing

We process your data solely to:

  • Receive and respond to your informational inquiries
  • Communicate with you about the information you've submitted
  • Improve our educational content based on user questions

6. Data Retention

Your email and message content will be retained for 90 days after your submission, unless you request deletion sooner. After this period, data is permanently deleted.

7. Data Sharing

We do not share, sell, or disclose your personal data to third parties. Your information remains confidential and is used only for the purposes stated above.

8. Your GDPR Rights

Under GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Oppose processing of your personal data

9. How to Exercise Your Rights

To exercise any of the rights listed above, please contact us at:

[email protected]
ActiveNutriStep
Fortschrittstraße 19
80336 München, Germany

We will respond to requests within 30 days of receipt.

10. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, or destruction.

11. No Profiling or Automated Decision-Making

We do not engage in profiling, automated decision-making, or algorithmic processing of your personal data.

12. No Cookies or Tracking

ActiveNutriStep does not use analytical cookies, advertising cookies, or tracking technologies. Only essential cookies for basic site functionality are used, as disclosed in our Cookie Policy.

13. International Data Transfers

All data processing occurs within the European Union. We do not transfer personal data outside the EU without appropriate safeguards.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the updated date.

15. Contact for Privacy Questions

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

[email protected]
+49 89 6543 2109

Last Updated: February 2026